Field work

When a client asks when the technician arrived, the answer shouldn't depend on a message or someone's memory.

Atendo logs arrival and departure at the agreed client location, so both the employee and the company have a clear record of the visit.

Problem

Field work is the hardest to track — and proof of presence travels over WhatsApp.

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Proof of presence comes as messages or photos — not a system record, not something you can audit
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A client asks when the technician arrived — the answer depends on a message or someone's memory
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Preparing field-work data is a manual task that repeats every Friday
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Employees have no system record that they were at a location at the agreed time — and the company can't quickly produce one either

Solution

Every visit logged. Both sides have a clear record.

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The employee checks in with the mobile app on arrival at the client — the system logs that check-in happened from an allowed location
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Every visit has a timestamp, the location the check-in was made from, and the logged duration of the work session
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The company can confirm the visit happened; the employee can prove they were on site; the client gets a reliable answer
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Field-work records no longer need to be pieced together from messages, photos, and after-the-fact explanations

Atendo GPS location verification for field work

When a client asks, you have an answer that doesn't depend on memory.

Getting started

What the first 30 days look like

It starts with one field team. Over 30 days of free use we measure how many manual confirmations of presence were eliminated and the time needed to prepare field-work data.

Configuration, entering client locations, creating user accounts, and employee training are handled by the Atendo team — from you we need a list of field employees, a description of typical visits, and one person responsible.

Does part of your team work in shifts?

See Atendo for shift work →

A question you could ask Atendo

"How much time did the team spend at client locations this week?"

How the AI assistant answers →

Next step

Book a 20-minute Atendo Audit

No commitment. Together we check where your current process still depends on manual checks.

Book a free Atendo Audit