Effective date: January 1, 2026.
Atendo is a software platform for recording employees' working time, shifts, locations and field activities, intended for business customers.
Cookies are small text files stored on your computer or mobile device when you visit a website or use an application. They allow your browser or device to be recognized and enable the system to function properly.
In addition to cookies, Atendo may use similar technologies, including local data storage, session tokens and secure device identifiers within the mobile application, solely for user authentication, maintaining secure sessions, and proper functioning of the platform.
Atendo does not use these technologies to track users for marketing or advertising purposes.
We use cookies and similar technologies exclusively for the following purposes:
In addition to the technologies used for the platform to function, Google Analytics may be used on the publicly available website to analyze traffic and how the website is used.
Google Analytics is not used to track user activity within the Atendo platform, nor to analyze data about employees, attendance records, presence, or locations.
Atendo does not use cookies for automated decision-making, user profiling, or direct marketing.
Atendo uses the following types of cookies and similar technologies:
These cookies are required for the Atendo platform to function and enable secure login, navigation, and system protection. Without them, Atendo cannot function properly.
Allow basic user settings to be remembered, such as interface language and technical preferences.
On the publicly available website, Atendo uses Google Analytics to collect statistical data on traffic, page usage, and technical access characteristics.
Google Analytics may use analytics cookies, including _ga
and _ga_<container-id>, to distinguish users and maintain
session data. For GA4, Google states a default retention of up to two years for these
cookies, unless configured otherwise.
Analytics cookies are not used within the Atendo SaaS platform to track employee work, nor to process data on attendance, working time, or locations.
Analytics cookies are activated in accordance with the user's choice and applicable consent rules.
Atendo uses only cookies and session mechanisms with a limited duration.
Session cookies are automatically deleted when the session ends or after a period of inactivity. Persistent cookies, where applicable, have a clearly defined expiry period in accordance with the system's security policies and applicable regulations.
You can control or delete cookies via your browser settings. Disabling or deleting necessary cookies may make it impossible to use the Atendo platform or certain of its features.
Most browsers allow you to:
For more information, see the instructions for your browser (Chrome, Firefox, Safari, Edge, etc.).
Necessary cookies and session mechanisms are used for the secure and proper functioning of the Atendo platform and cannot be disabled through the Atendo system's settings.
Analytics cookies used on the publicly available Atendo website are activated after the user makes an appropriate choice via the cookie banner, where consent is required under applicable regulations.
The user may accept or reject analytics cookies and subsequently change their choice.
Atendo may use appropriate consent management mechanisms, including Google Consent Mode, to adjust the behavior of analytics tags according to the user's choice.
For questions regarding personal data protection and privacy, you can contact us using the details below: